User Guide

Analytics

The Analytics tab displays several types of statistics to help users analyze the performance of their content. These statistics are classified under the following two categories:

  • Production Trends

  • Engagement Trends

Production Trends

The Production Trends tab displays the number of assets created, published, and edited over a period in the form of line graphs. These statistics are as follows:

  • New content items created

  • Content items edited

  • Content items published

  • Users edited content (the number of users involved in editing all the edited content items in a period)

You can also select a period to see the statistics for that period through a dropdown menu at the upper-right corner of the Production Trends section. Additionally, you can hover over the line graph to see the exact count for a day. 

Right Now

The Right Now section under the Production Trends tab displays the overall statistics related to assets by content type, by workflow status, and by assignment (assigned user) in the form bar and pie charts.

The Right Now section also contains several options to filter the statistics. These filter options are as follows:

Filter by a Search Query

This option displays statistics related to only the results that specific search query returned. To see the statistics related to a specific search query: 

  1. Select the settings icon  next to Right Now to open the list of searches in a pane at the right-hand side of the screen.

  2. Select a search from the list.

  3. Quark Publishing Platform NextGen displays the statistics related to the assets returned by the selected search.

    You can also search for a search query by name in the right pane.
Filter by an Asset Type

To see the statistics for an asset type:

  1. In the Content Type graph, select a content type graph bar.

  2. Quark Publishing Platform NextGen adds a tag and highlights the graph bar for the selected content type and displays the related statistics in the Status pie chart and Assignment graph.

    If you want to switch back to display the statistics for all content type, select the cross sign against the tag. 
Filter by a Status

To see the statistics for a status:

  1. In the Status pie chart, select a status section.

  2. Quark Publishing Platform NextGen adds a tag and highlights the section for the selected status and displays the related statistics in the Content Type and Assignment graphs.

Filter by an Assigned User

To see the statistics for a user/ user group:

  1. In the Assignment graph, select a user/user group graph bar.

  2. Quark Publishing Platform NextGen adds a tag and highlights the graph bar for the selected user/user group and displays the related statistics in the Status pie chart and Content Type graph.

Filter by a Workflow

To see the statistics for a workflow:

  1. Select the Workflows dropdown menu at the upper right corner of the section Right Now.

  2. Select a workflow.

  3. Quark Publishing Platform NextGen adds the tag for the selected workflow and displays the statistics for the selected workflow.

You can also search for a workflow by name through the Workflows dropdown menu.
Filter by a Team

To see the statistics for a team:

  1. Select the Teams dropdown menu at the upper right corner of the section Right Now.

  2. Select a team.

  3. Quark Publishing Platform NextGen adds the tag for the selected team and displays the statistics for the selected team.

You can also search for a team by name through the Teams dropdown menu.

Engagement Trends

The Engagement Trends tab displays the statistics related to engagement with the published output of your content. The page displays two sets of vertical and horizontal stacked bar chart graphs, which are color-coded for output types - PDF, iDoc, and image. 

The first set of graphs displays the following statistics by content piece (asset name):

  • Views

  • Shared 

  • Downloads 

  • Total Time Spent

All the graphs are interactive and you can hover over or select a particular bar to see the exact value and asset name. You can also narrow down the search statistics through the following filters:

  • Date: Allows you to see the searches for a particular duration.

  • User: Allows you to see the searches made by specific user(s).

  • Content Type: Allows you to see the activities for specific content type(s).

Additionally, you can also choose the number of results you want to see in these graphs through the dropdown menu Ranking

The second set of graphs displays the engagement statistics (number of views) based on months, sender, and content piece.

Additionally, the Analytics page contains the following actions at the bottom to help you view, analyze, and share important statistics in a hassle-free way:

  • Undo: Allows you to undo your last filter selection or a selection you made on any of the interactive graphs within an analytics tab. 

  • Redo: Allows you to redo your last filter selection or a selection you did on any of the interactive graphs within an analytics tab and then undid. 

  • Revert: Allows you to return to the previous state of filter and chart selections. 

  • Refresh: Allows you to refresh the statistics to reflect the most recent changes that might have taken place after you opened the current analytics page.

  • Pause: Allows you to pause a filtered search or refresh to retain the current state of analytics.

  • View: Allows you to manage the default view for an analytic. For example, set the default view with certain filters applied. You can manage the views through the Custom View dialog.

  • Share: Allows you to share the current analytics statistics via a link with other admin users who already have access to that analytics.

  • Download: Allows you to download the current analytics in a CSV file.