Voluntary Product Accessibility Template® (VPAT®)
QPP NextGen Accessibility Conformance Report
Revised Section 508 Edition
(Based on VPAT® Version 2.4Rev)
Name of Product/Version: QPP NextGen Webapp v3.0
Report Date: 3/30/2023
Product Description: QPP NextGen is a SaaS-based unified, closed-loop CCMS solution that removes the barriers to content maturity and allows your organization to use content automation to seamlessly execute on global content strategies in line with board-level objectives.
Contact Information: support@quark.com
Notes:
Evaluation Methods Used: A variety of testing methods were used which included; using assistive technology, manual testing and automation tools for of our APIs
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline |
Included In Report |
|
Level A (Yes) Level AA (Yes) Level AAA (No) |
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Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 |
(Yes) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.0 Report
Tables 1 and 2 also document conformance with Revised Section 508:
- Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing
- Chapter 6 – 602.3 Electronic Support Documentation
Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Notes:
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Criteria |
Conformance Level |
Remarks and Explanations |
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1.1.1 Non-text Content (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace:
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1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable |
Workspace: The app does not contain prerecorded audio-only or video-only media. Admin: The app does not contain prerecorded audio-only or video-only media. |
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1.2.2 Captions (Prerecorded) (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable |
Workspace: The app does not contain any audio content within video content that would require being described through captions. Admin: The app does not contain any audio content within video content that would require being described through captions. |
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1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable |
Workspace: The app does not contain prerecorded video content that would require audio description or a media alternative. Admin: The app does not contain prerecorded video content that would require audio description or a media alternative. |
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1.3.1 Info and Relationships (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: Missing form label
No heading structure No page regions Select missing label Orphaned form label
Form label Unordered list ARIA label
Admin: Missing form label Empty form label
No heading structure No page regions Select missing label Orphaned form label
Form label Unordered list |
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1.3.2 Meaningful Sequence (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: Reading order is not as expected and some elements are skipped while using keyboard Admin: Reading order is not as expected and some elements are skipped while using keyboard |
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1.3.3 Sensory Characteristics (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable
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Workspace: Instructions are not provided related to color/shape/position Admin: Instructions are not provided related to color/shape/position |
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1.4.1 Use of Color (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports
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Workspace: Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Admin: Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
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1.4.2 Audio Control (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable
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Workspace: The app does not contain audio that plays automatically. Admin: The app does not contain audio that plays automatically. |
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2.1.1 Keyboard (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: Not all required elements are focusable Device dependent event handler
ARIA tabindex ARIA button
Admin: ARIA tabindex ARIA button |
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2.1.2 No Keyboard Trap (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: Elements do not contain keyboard traps Admin: Elements do not contain keyboard traps |
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2.2.1 Timing Adjustable (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: The app includes a time limit for user to stay logged in. Admin: The app includes a time limit for user to stay logged in. |
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2.2.2 Pause, Stop, Hide (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable |
Workspace: The app does not contain any moving content that starts automatically. Admin: The app does not contain any moving content that starts automatically. |
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2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: The app does not contain flashing content. Admin: The app does not contain flashing content. |
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2.4.1 Bypass Blocks (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) – Does not apply to non-web software · 504.2 (Authoring Tool) · 602.3 (Support Docs) – Does not apply to non-web docs |
Workspace: Supports Admin: Supports
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Workspace: The app does not contain repeated blocks of content that would require a skip mechanism. Admin: The app does not contain repeated blocks of content that would require a skip mechanism. |
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2.4.2 Page Titled (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: A page title is given Admin: A page title is given |
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2.4.3 Focus Order (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Partially Supports Admin: Partially Supports |
Workspace: Some components don’t receive focus while navigating Admin: Some components don’t receive focus |
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2.4.4 Link Purpose (In Context) (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: Linked image missing alternative text Empty link
Admin: Empty link |
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3.1.1 Language of Page (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
The language is programmatically determinable within the app sections. Workspace: Language attribute is used on html element Admin: Language attribute is used on html element |
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3.2.1 On Focus (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: Components do not initiate a change of context when focused. Admin: Components do not initiate a change of context when focused. |
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3.2.2 On Input (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: Changes of context do not occur automatically on user input Admin: Changes of context do not occur automatically on user input |
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3.3.1 Error Identification (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Partially Supports Admin: Does Not support |
Workspace: Error descriptions are given at some places Admin: Error descriptions are not given at most places |
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3.3.2 Labels or Instructions (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: Missing form label
Select missing label Orphaned form label
Admin: Missing form label Empty form label
Select missing label Orphaned form label |
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4.1.1 Parsing (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique.
Admin: Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique. |
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4.1.2 Name, Role, Value (Level A) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Partially Supports Admin: Partially Supports |
Workspace: ARIA ARIA button ARIA label ARIA expanded
Admin: ARIA ARIA button |
Table 2: Success Criteria, Level AA
Notes:
|
Criteria |
Conformance Level |
Remarks and Explanations |
|
1.2.4 Captions (Live) (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable |
Workspace: The app does not contain live synchronized media. Admin: The app does not contain live synchronized media. |
|
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable |
Workspace The app does not contain prerecorded video content that would require audio description. Admin: The app does not contain prerecorded video content that would require audio description. |
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1.4.3 Contrast (Minimum) (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: Very low contrast text
Admin: Very low contrast text |
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1.4.4 Resize Text (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: The app allows browser zoom Admin: The app allows browser zoom |
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1.4.5 Images of Text (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: The app uses text instead of images of text, except for branding elements that are considered essential. Admin: The app uses text instead of images of text, except for branding elements that are considered essential. |
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2.4.5 Multiple Ways (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: All pages can be reached from home page and links are provided to additional resources.
Admin: All pages can be reached from home page links and left navigation |
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2.4.6 Headings and Labels (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: Missing form label
No heading structure No page regions Select missing label
Form label ARIA label
Admin: Missing form label Empty form label
No heading structure No page regions Select missing label Orphaned form label
Form label |
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2.4.7 Focus Visible (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Partially Supports Admin: Partially Supports |
Workspace: Some components do not have a visible focus outline
Admin: Some components do not have a visible focus outline |
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3.1.2 Language of Parts (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Does Not Support Admin: Does Not Support |
Workspace: The language of a page section is not identified. Admin: The language of a page section is not identified. |
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3.2.3 Consistent Navigation (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Supports Admin: Supports |
Workspace: When navigational mechanisms are repeated in the app they occur in a consistent relative order. Admin: When navigational mechanisms are repeated in the app they occur in a consistent relative order. |
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3.2.4 Consistent Identification (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Partially Supports Admin: Partially Supports |
Workspace: Components that have the same functionality are identified consistently but not all elements have labels/receive focus/text alternatives. Admin: Components that have the same functionality are identified consistently but not all elements have labels/receive focus/text alternatives. |
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3.3.3 Error Suggestion (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Partially Supports Admin: Does Not Support |
Workspace: Error suggestions are provided at some places Admin: Error description and suggestions are not shown for invalid inputs |
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3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: Revised Section 508 · 501 (Web)(Software) · 504.2 (Authoring Tool) · 602.3 (Support Docs) |
Workspace: Not Applicable Admin: Not Applicable |
Workspace: The app does not process legal commitments or financial transactions. Admin: The app does not process legal commitments or financial transactions. |
Revised Section 508 Report
Notes:
Chapter 3: Functional Performance Criteria (FPC)
Notes:
|
Criteria |
Conformance Level |
Remarks and Explanations |
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302.1 Without Vision |
Does Not Support |
Most functionality within the product is inaccessible to users without vision |
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302.2 With Limited Vision |
Does Not Support |
Most functionality within the product is inaccessible to users with low vision (low contrast, screen reader incompatible) |
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302.3 Without Perception of Color |
Partially Supports |
Users who cannot perceive color may not be able to use or understand some parts of the product |
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302.4 Without Hearing |
Not Applicable |
The product does not contain any audio content within video content that would require being described through captions or audio transcripts. |
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302.5 With Limited Hearing |
Not Applicable |
The product does not contain any audio content within video content that would require being described through captions or audio transcripts. |
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302.6 Without Speech |
Not Applicable |
The product does not require user speech. |
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302.7 With Limited Manipulation |
Does Not Support |
Most functionality within the product is inaccessible to users who need to use keyboard and have limited motor control. |
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302.8 With Limited Reach and Strength |
Partially Supports |
The product is functional with limited reach and limited strength. (Fully supported when keyboard accessible) |
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302.9 With Limited Language, Cognitive, and Learning Abilities |
Partially Supports |
The product provides some features for simpler, easier use by individuals with limited cognitive, language, and learning abilities. |
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Criteria |
Conformance Level |
Remarks and Explanations |
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Heading cell – no response required |
Heading cell – no response required |
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402.1 General |
Heading cell – no response required |
Heading cell – no response required |
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402.2 Speech-Output Enabled |
Heading cell – no response required |
Heading cell – no response required |
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402.2.1 Information Displayed On-Screen |
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402.2.2 Transactional Outputs |
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402.2.3 Speech Delivery Type and Coordination |
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402.2.4 User Control |
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402.2.5 Braille Instructions |
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402.3 Volume |
Heading cell – no response required |
Heading cell – no response required |
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402.3.1 Private Listening |
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402.3.2 Non-private Listening |
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402.4 Characters on Display Screens |
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402.5 Characters on Variable Message Signs |
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Heading cell – no response required |
Heading cell – no response required |
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403.1 General |
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Heading cell – no response required |
Heading cell – no response required |
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404.1 General |
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Heading cell – no response required |
Heading cell – no response required |
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405.1 General |
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Heading cell – no response required |
Heading cell – no response required |
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406.1 General |
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Heading cell – no response required |
Heading cell – no response required |
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407.2 Contrast |
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407.3 Input Controls |
Heading cell – no response required |
Heading cell – no response required |
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407.3.1 Tactilely Discernible |
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407.3.2 Alphabetic Keys |
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407.3.3 Numeric Keys |
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407.4 Key Repeat |
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407.5 Timed Response |
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407.6 Operation |
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407.7 Tickets, Fare Cards, and Keycards |
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407.8 Reach Height and Depth |
Heading cell – no response required |
Heading cell – no response required |
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407.8.1 Vertical Reference Plane |
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407.8.1.1 Vertical Plane for Side Reach |
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407.8.1.2 Vertical Plane for Forward Reach |
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407.8.2 Side Reach |
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407.8.2.1 Unobstructed Side Reach |
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407.8.2.2 Obstructed Side Reach |
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407.8.3 Forward Reach |
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407.8.3.1 Unobstructed Forward Reach |
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407.8.3.2 Obstructed Forward Reach |
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407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach |
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407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach |
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Heading cell – no response required |
Heading cell – no response required |
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408.2 Visibility |
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408.3 Flashing |
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Heading cell – no response required |
Heading cell – no response required |
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409.1 General |
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Heading cell – no response required |
Heading cell – no response required |
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410.1 General |
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Heading cell – no response required |
Heading cell – no response required |
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411.1 General |
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Heading cell – no response required |
Heading cell – no response required |
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412.2 Volume Gain |
Heading cell – no response required |
Heading cell – no response required |
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412.2.1 Volume Gain for Wireline Telephones |
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412.2.2 Volume Gain for Non-Wireline ICT |
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412.3 Interference Reduction and Magnetic Coupling |
Heading cell – no response required |
Heading cell – no response required |
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412.3.1 Wireless Handsets |
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412.3.2 Wireline Handsets |
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412.4 Digital Encoding of Speech |
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412.5 Real-Time Text Functionality |
Reserved for future |
Reserved for future |
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412.6 Caller ID |
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412.7 Video Communication |
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412.8 Legacy TTY Support |
Heading cell – no response required |
Heading cell – no response required |
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412.8.1 TTY Connectability |
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412.8.2 Voice and Hearing Carry Over |
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412.8.3 Signal Compatibility |
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412.8.4 Voice Mail and Other Messaging Systems |
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Heading cell – no response required |
Heading cell – no response required |
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413.1.1 Decoding and Display of Closed Captions |
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413.1.2 Pass-Through of Closed Caption Data |
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Heading cell – no response required |
Heading cell – no response required |
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414.1.1 Digital Television Tuners |
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414.1.2 Other ICT |
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Heading cell – no response required |
Heading cell – no response required |
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415.1.1 Caption Controls |
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415.1.2 Audio Description Controls |
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Chapter 4: Software
Notes:
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Criteria |
Conformance Level |
Remarks and Explanations |
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501.1 Scope – Incorporation of WCAG 2.0 AA |
See WCAG 2.0 section |
See information in WCAG 2.0 section |
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502.2.1 User Control of Accessibility Features |
Not Applicable |
The product is not platform software. |
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502.2.2 No Disruption of Accessibility Features |
Not Applicable |
The product does not disrupt platform accessibility features. |
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502.3 Accessibility Services |
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502.3.1 Object Information |
Partially Supports |
The product lacks name, role for various elements |
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502.3.2 Modification of Object Information |
Partially Supports |
States and properties that can be set by the user should be capable of being set programmatically, including through assistive technology but not all elements are focusable. |
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502.3.3 Row, Column, and Headers |
Does Not Support |
Rows, columns and headers having an object are not determinable |
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502.3.4 Values |
Partially Supports |
The values of some input controls in the product are programmatically determinable. |
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502.3.5 Modification of Values |
Partially Supports |
The product allows users to modify values of an object using assistive technologies when those values of an object can be modified by users in general. Not all inputs are keyboard accessible. |
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502.3.6 Label Relationships |
Partially Supports |
Some labels are provided for input fields |
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502.3.7 Hierarchical Relationships |
Partially Supports |
Hierarchical relationships are not well defined for some components |
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502.3.8 Text |
Partially Supports |
The content of text objects and the boundary of text rendered to the screen, is not programmatically determinable at all places. |
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502.3.9 Modification of Text |
Supports |
Input fields are screen reader accessible |
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502.3.10 List of Actions |
Partially Supports |
Some menus are not accessible but can be opened using Enter key |
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502.3.11 Actions on Objects |
Does Not Support |
Some menus are not accessible so not all actions inside them are reachable by screen readers. |
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502.3.12 Focus Cursor |
Does Not Support |
The product does not provide an indication of focus on most objects. |
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502.3.13 Modification of Focus Cursor |
Does Not Support |
The product does not provide an indication of focus on most objects. |
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502.3.14 Event Notification |
Does Not Support |
Many components are inaccessible by a screen reader and do not receive focus. |
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502.4 Platform Accessibility Features |
Not Applicable |
The product is not platform software. |
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503.2 User Preferences |
Not Applicable |
The product has web applications, which are isolated from the underlying platform. |
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503.3 Alternative User Interfaces |
Not Applicable |
The product does not provide an alternative user interface that functions as assistive technology. |
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503.4 User Controls for Captions and Audio Description |
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503.4.1 Caption Controls |
Not Applicable |
The product does not contain video content with audio that would require being described through captions. |
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503.4.2 Audio Description Controls |
Not Applicable |
The product does not contain video content with audio that would require being described with Audio Description. |
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504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”) |
Not Applicable |
Not Applicable. Webapp is not an authoring tool. |
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504.2.1 Preservation of Information Provided for Accessibility in Format Conversion |
Not Applicable |
Not Applicable |
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504.2.2 PDF Export |
Not Applicable |
Not Applicable |
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504.3 Prompts |
Not Applicable |
Not Applicable |
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504.4 Templates |
Not Applicable |
Not Applicable |
Chapter 5: Support Documentation and Services
Notes: Link to the Conformance report needs to be added here
Legal Disclaimer (Company)
Include your company legal disclaimer here, if needed.