30-Day Money-Back Guarantee

Important: The 30-Day Money-Back Guarantee applies to the renewal of any, specific, or all the products — QuarkXPress Business, QuarkXPress Advantage Plan, and other application add-on renewals that are purchased as subscription-based license.

QuarkXPress and QuarkXPress Business

30-Day Money-Back Guarantee

We are confident that buying our products will give you the utmost purchase satisfaction and on top of that, our 30-Day Money-Back Guarantee will ensure you are making a decision that can be rolled back if you are not satisfied with the product or the services. We will refund the amount you paid for the purchase based on your original method of payment – excluding shipping costs, taxes if applicable, and any other handling charges if incurred. You may stop automatic renewal at any time, by signing in to your My Account page or by contacting Customer Support.

Please note that the product(s) purchased directly from Quark or its eStore are eligible for the 30-Day Money-Back Guarantee. Any purchases made through a channel partner or distributor must be returned to where the purchase was made and are subject to the return policy of the channel partner or distributor.

Advantage Plan Membership

Your subscription of the Advantage plan starts with the purchase of QuarkXPress. After the first term, your recurring subscription of Advantage will automatically renew. After the term of your Advantage subscription, you will be billed at the applicable renewal price. Your QuarkXPress comes with a perpetual license, which means you can continue to use it even if you do not renew Advantage subscription.

All subscription fees are charged automatically on a recurring basis until you opt-out of subscription. If your Advantage subscription is automatically renewed after the first term or as a recurring renewal, you may ask for a refund if requested within 30-days of being charged. The amount of refund is limited to the price paid for the then-current term. Shipping, handling, and any applicable tax are not refundable except in certain states and countries where these items are refundable.

Your Advantage subscription will renew automatically on your term renewal date unless you opt-out of Auto Renew at which point your Advantage plan will expire at the end of your term. Subscription renewal rates are subject to change, but you will be notified of any change in your rate with the option to opt-out of automatic renewal. For your Advantage subscription renewal, you hereby authorize Quark (and its payment processors) to debit your bank account or charge your credit card, as stated during the software purchase on the billing page.

You may stop automatic renewal at any time, by signing in to your My Account page or by contacting Customer Support. Please keep in mind that you are solely responsible for properly opting-out from the auto-renewal system, you can also send an email to Customer Support before the auto-renewal payment due date.

In accordance with the license agreement, after you receive the Advantage subscription refund, all the services and privileges offered with the Advantage subscription will be disabled to prevent further use. However, you can use QuarkXPress software as long as you want without any limitations in its existing features and capabilities.