Technical documentation is vital to explain how your product or service works or is used, and typically comprised of written text and diagrams or illustrations – often formatted as a technical guide, product manual, knowledge base or user guide. Read more about technical documentation.
Standard operating procedures (SOPs)
Standard operating procedures (SOPs) are high-value documents that help people run your business effectively. They need to be updated regularly to reflect changes in processes or regulations. Read more about standard operating procedures (SOPs).
Research reports are vital for select industry sectors such as pharmaceuticals, financial services or consulting. Content accuracy and compliance must be guaranteed, but content is often complex due to multiple data sources and the review-and-approval process. Read more about research reports.
Regulations and standards
Regulations and standards are essential content that businesses and industries rely on to ensure compliance. They are often complex or very long-from, require regular updates, and must be accurate which takes significant time and resources. Read more about regulations and standards.
Product data sheets
Product data sheets provide users with key information like features and benefits, specifications, and more which must be accurate and consistent. With large numbers of products, data sheet content becomes complex and time-consuming. Read more about product data sheets.
Guidelines content typically provides guidance to individuals or companies on how to behave or perform. Such guidelines or manuals require ongoing management to keep up-to-date, and require personalization for different audiences or locations. Read more about guidelines documentation.
Product labels are essential to communicate ingredients, safety guidance, compliance details and more. Covering multiple regions and languages, labeling is a highly regulated, constantly moving content challenge with some of the largest pharmaceutical companies estimated to make over 40,000 changes to their product labels every year. Read more about product labeling.