Quark Author Overview Quark Author

The Smart Content Tool

Quark Author is a Web-based content creation software that, together with Quark Publishing Platform, enables business and IT leaders to streamline and automate high-value customer communications across every channel. The intuitive online authoring experience means subject matter experts – wherever they are – can rapidly create, preview, publish and reuse content. Lead your competitors, delight your customers. Quark Author – Smart Content for Smart Businesses.

Customers

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“The ability to ensure that the latest compliance information is being used in every document across our business is huge. Previously, it was a completely manual process to track down where content had been used and make updates to countless related documents and significant implications if anything was missed. Now it’s a single click and we have complete transparency into where content is used, when it was last updated and who the content owner is.”


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“Our authors are constantly on the go and were previously very frustrated with their ability to make content updates while traveling. Now, with a mobile-enabled authoring tool that’s tightly integrated with our customer communications platform, there has been a profoundly positive impact on time-to-market for these subject matter experts.”


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“It is important for us to reduce our dependency on desktop software applications as we move to a more deployment friendly model. From a content authoring perspective, Quark Author is exactly what we need to realize this strategy.”


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“Content used to be locked in PDFs, which made it hard for our customers to consume it in a friendly manner across the new digital channels. Quark Author has enabled our authors to create media-neutral content without having to know all the details of any particular channel, making our content future proof.”


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“While I can’t share the specific details, this new solution with Quark Author has reduced our total time to update a document from weeks to days. The main reason is componentization, which means most of the content in a document that does not change frequently does not need to be reviewed again and again.”

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