Inclusivity is essential for a successful workplace. When employees feel valued and respected, they are more likely to be productive, innovative, and engaged. At Quark, we believe that inclusion is integral to our success. That’s why we’re committed to creating a workplace where everyone feels welcome and valued.
As part of Quark’s commitment to making inclusion an everyday reality, we celebrated National Inclusion Week (Monday, September 25 – Sunday, October 1), reflecting on our progress in creating a more inclusive workplace, identifying areas that we can all improve on, and identifying actions that we can take to ensure that we are seen as ‘one’
Quark’s Cultural Values Connected with Inclusivity
Quark’s cultural values are aligned with National Inclusion Week in several ways. The word ‘Quark’ itself spells out our company core values: Quality, Unbiased, Accountable, Respectful, and Keen. When it comes to inclusivity, we as a team are responsible for exhibiting unbiased behavior, ensuring that everyone works openly and diversely without prejudice. Employees of Quark are also accountable for their ethical conduct and actions. To make sure we are upholding the appropriate standards at work, we must reflect on, review, and receive feedback on what we say and do. A final prominent core value that integrates well with National Inclusion Week is being respectful. It’s a propagated agenda at Quark where all employees are taught to treat each other with dignity and respect, regardless of their background or identity.
“At Quark, inclusivity means to seek and celebrate the authentic good of all our colleagues and invite every person in the workplace to find concrete ways to help each other succeed, especially those who are most vulnerable. Our values reflect all our unique situations. We treat everyone equally and with dignity, and value all contributions. We are OneQuark!”
Mike Hale – EVP, Business Operations at Quark
At Quark, we wholeheartedly embrace diversity, equity, and inclusion (DEI) as fundamental principles that enrich our employees‘ lives and elevate our company’s performance. We recognize that fostering an environment where employees feel valued, respected, and have a sense of belonging is essential for their well-being and productivity.
As a result, we are constantly enhancing our global cultural foundations, with initiatives including our parental leave policies, flexible work arrangements, and family leave policies, allowing colleagues to choose when, where, and how they work so employees can create a perfect work:life balance. At Quark, we firmly believe that our employees have a role to play in enriching the lives of others in the broader community. To support this commitment, we provide voluntary days off to encourage our employees to engage in charitable activities and give back to society.
We create training programs and plans to provide all employees the necessary support needed to maximize productivity, and confidence and build on skills and knowledge to succeed and even exceed expectations.
Our new rewards and recognition program, Mo – allows everyone to be rewarded and recognized for their efforts, regardless of their position or seniority within the company. This program aims to create a positive and inclusive work environment where every employee feels valued and motivated to contribute their best work.
Our Employee Assistance Program demonstrates our commitment to employee well-being by helping them navigate difficult situations and challenges in their personal and professional lives.
We celebrate diverse days that reflect on religion, culture, and varied origins through online sessions, email announcements, and engaging activities. We create opportunities for education and awareness, fostering an environment where different backgrounds and beliefs are not only respected but celebrated. To inspire and motivate employees to act as allies, we also share employee allyship stories with the business. These stories give examples of times when employees have acted as allies in their personal or professional lives.
We are building an inclusive workplace where diversity is valued, and every employee can thrive, regardless of their unique circumstances or identities. We firmly believe that inclusivity is not just a goal but a fundamental part of our company’s DNA, and it is reflected in the way we support, celebrate, and empower our team.
How We Have Celebrated Inclusivity this Week:
To kick off National Inclusion Week, we ignited meaningful conversations with a compelling series of scenario-based questions. Daily from Monday through Thursday, we asked questions based on the ‘A, B, C, and D of Inclusion’. These letters stand for: Allyship, Bias, Challenge, and Diversity, which are the four key behaviors that we can all take some responsibility for to create and sustain an inclusive workplace culture.
On Friday, September 29, we welcomed back Lucy Malarkey and Karen Faulkner from Positive About Inclusion who joined us earlier in the year for a session focussing on LGBTQ+ awareness during Pride month.
“We were delighted to join so many Quark colleagues from around the globe on Friday to celebrate National Inclusion Week with an online session exploring why inclusion is everyone’s business and the practical steps we can all take – the A, B, C, and D of Inclusion. In providing this opportunity for colleagues to cultivate their learning curiosity, Quark is truly demonstrating an authentic commitment to embedding and sustaining an inclusive workplace culture.”
Lucy Malarkey and Karen Faulkner – Positive About Inclusion
Lucy and Karen shared invaluable insights and top-notch tips on how we can collectively enhance our inclusivity efforts, fostering an even more inclusive workplace.
Some key takeaways that resonated from the session include:
- Allyship – Advocating with others using our privilege, profile, and power that we have.
- Bias – Our brains process 11 million bits of information per second, but our conscious minds can only handle 40-50 bits per second. This leads to unconscious bias, which can impact our perceptions and actions.
- Challenge – Having a stock phrase ready for when you encounter biased behavior is helpful. For example, you could say, „I’m no expert, but your behavior/action is wrong.“
- Diversity – Ensure the use of inclusive language and knowing how to effectively respond to mistakes. This involves acknowledging the mistake, offering an apology, actively learning from it, and then moving forward with greater awareness.
We acknowledge that it is through collective participation and active engagement that we can truly foster inclusive workplaces, as Karen accurately emphasizes that ‘inclusion requires action from everyone.’
Together we want to create a new chapter at Quark – a chapter that promises to be not only more inclusive but also more vibrant and more successful than ever before.