Welcome to Quark Technical Support


Please note that technical support for QuarkXPress 2016 will end on Nov. 30, 2019. Click here for details.

Welcome to Quark Technical Support

The one-stop enterprise-class solution for our customers. The support portal provides you the ability to log support tickets, track tickets, receive status notifications, chat with a technical support representative, search the Knowledge Base, and access product documentation.

With direct access to documentation across Quark software – from QuarkXPress and App Studio to Quark Enterprise Solutions – you can find answers to your questions at your convenience. Our support team is also available to help, either through our support portal, or via phone for our maintenance contract customers.

If you are new to Quark Support and have a valid maintenance contract your account is already created for you using your registered email address. If you do not have a support contract you can purchase a single support incident to get your problem resolved. If you have purchased and registered a supported product, you are eligible for free support for the first 60 days.

Quark’s New Support Portal is Live!
Quark has transitioned our support portal to a new and more intuitive platform. You should not experience any interruption to your current support tickets in progress, but may be asked to update your password in the new system. If you receive an email from Freshworks on behalf of Quark, please follow the instructions provided to update your account. We’re looking forward to working with you via our new platform, which is now available through support.quark.com.

View our Support and Maintenance Plans       Click here to access the Technical Support Portal