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Desktop support
Customer service
Training
Payment options for direct purchases
The following information applies to desktop software purchased directly
from Quark customer
service. For information about purchasing Quark® products through
an independent retailer, contact the retailer’s customer service group
for payment, shipping, and return information.
If you have any questions about your online order, please call Digital River at (952) 908-4093.
Quark accepts the following forms of payment. We offer a 5%
discount when you use a pre-paid option (credit card, check, or wire transfer).
Credit card
We accept the following credit cards. We do not accept debit cards.
- American Express
- Visa
- MasterCard
Please note that when you purchase products and upgrades directly
from Quark and pay with a credit card, the order is immediately filled
and shipped. Therefore, if you need to cancel a credit card order,
please do so as soon as possible. See also Cancelling an Order and Returns.
Refunds applied to credit cards are not posted by your credit card company
instantaneously. The refund may not appear on your statement until 30 – 60
days following the transaction.
Check
If you’re paying with a check (U.S. funds only), we will not ship your order until
payment clears. Your address and order number must appear
on the check.
Send payment checks to one of the following addresses:
-
If you’re sending a check through the U.S. mail:
Quark Distribution, Inc.
PO Box 480125
Denver, CO 80248-0125
USA
-
If you’re sending a check using an overnight carrier
such as Federal Express or Airborne where a signature is required for delivery:
Quark Distribution, Inc.
1800 Grant St.
Ste 800
Denver, CO 80201
USA
Purchase order
We accept purchase orders, but you must meet the following purchase order terms:
- You must be approved for credit. Before we can accept your
initial purchase order, you must apply and be approved for purchasing
products with credit. Once you are approved, all subsequent purchase
orders will be processed and the product will be shipped within one
to two weeks. Contact Quark customer
service to obtain a credit application.
- The minimum purchase is currently $500, although government
agencies and educational
users are exempt from this requirement.
Desktop support
Customer service
Training
Payment options for direct purchases
The following information applies to desktop software purchased directly from Quark customer service. For information about purchasing Quark® products through an independent retailer, contact the retailer’s customer service group for payment, shipping, and return information.
If you have any questions about your online order, please call Digital River at (952) 908-4093.
Quark accepts the following forms of payment. We offer a 5% discount when you use a pre-paid option (credit card, check, or wire transfer).
Credit card
We accept the following credit cards. We do not accept debit cards.
- American Express
- Visa
- MasterCard
Please note that when you purchase products and upgrades directly from Quark and pay with a credit card, the order is immediately filled and shipped. Therefore, if you need to cancel a credit card order, please do so as soon as possible. See also Cancelling an Order and Returns.
Refunds applied to credit cards are not posted by your credit card company instantaneously. The refund may not appear on your statement until 30 – 60 days following the transaction.
Check
If you’re paying with a check (U.S. funds only), we will not ship your order until payment clears. Your address and order number must appear on the check.
Send payment checks to one of the following addresses:
-
If you’re sending a check through the U.S. mail:
Quark Distribution, Inc.
PO Box 480125
Denver, CO 80248-0125
USA
-
If you’re sending a check using an overnight carrier such as Federal Express or Airborne where a signature is required for delivery:
Quark Distribution, Inc.
1800 Grant St.
Ste 800
Denver, CO 80201
USA
Purchase order
We accept purchase orders, but you must meet the following purchase order terms:
- You must be approved for credit. Before we can accept your initial purchase order, you must apply and be approved for purchasing products with credit. Once you are approved, all subsequent purchase orders will be processed and the product will be shipped within one to two weeks. Contact Quark customer service to obtain a credit application.
- The minimum purchase is currently $500, although government agencies and educational users are exempt from this requirement.