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Desktop support
Customer service
Training
Product warranties
Quark® products are covered by two warranties:
Media warranty
A 90-day warranty covers all media and materials, including disks
and manuals. Hardware keys are covered for one year from date of
purchase. If any of these items are damaged or defective, we will
replace them during the warranty period at no charge. After the
warranty period expires, exchanges or replacements are subject
to replacement fees (see
Product Replacements).
Service warranty
Quark desktop software products, including full-product versions and upgrades, are covered by our standard service warranty. This entitles a registered user to one free technical support session (by telephone*). In addition, registered users of the current version of QuarkXPress® can access free English-language technical support by telephone or e-mail.
There is no expiration date on our service warranty; as long
as you are a registered user, you can receive your free technical
support session at any time. To receive your free session call
the number below.
You can purchase additional
support plans through Quark customer
service.
Quark technical support
- Telephone number: 800.676.4575 Option 2 *
*Toll free within the United States and Canada. Long-distance charges may apply for other countries.
Legal notice: This warranty policy is effective as of October
17, 2001. It supercedes any prior warranty information shipped in the
documentation of our products.
Desktop support
Customer service
Training
Product warranties
Quark® products are covered by two warranties:
Media warranty
A 90-day warranty covers all media and materials, including disks and manuals. Hardware keys are covered for one year from date of purchase. If any of these items are damaged or defective, we will replace them during the warranty period at no charge. After the warranty period expires, exchanges or replacements are subject to replacement fees (see Product Replacements).
Service warranty
Quark desktop software products, including full-product versions and upgrades, are covered by our standard service warranty. This entitles a registered user to one free technical support session (by telephone*). In addition, registered users of the current version of QuarkXPress® can access free English-language technical support by telephone or e-mail.
There is no expiration date on our service warranty; as long as you are a registered user, you can receive your free technical support session at any time. To receive your free session call the number below.
You can purchase additional support plans through Quark customer service.
Quark technical support
- Telephone number: 800.676.4575 Option 2 *
*Toll free within the United States and Canada. Long-distance charges may apply for other countries.
Legal notice: This warranty policy is effective as of October 17, 2001. It supercedes any prior warranty information shipped in the documentation of our products.