Updating/transferring ownership

It is important that you provide Quark with up-to-date ownership information about your Quark® products in order to avoid any interruption in ownership benefits (such as upgrade information and technical support).

Updating information

Please notify us if you’ve changed your address or phone number. Ownership information should also be updated if, for example, the person designated as the primary product contact within your company leaves, or if your company name changes.

Transferring ownership

Quark will only transfer licenses as a result of a merger or acquisition. We must receive notification of a merger or acquisition on company letterhead. This document should provide information about new contacts and serial numbers. We must also receive complete transfer documentation. Incomplete information or discrepancies may result in denial of the transfer request. Please fax your documentation to 307.772.7123 to initiate the transfer process.