QuarkXPress 6.5 known issues

The following problems have been discovered in the QuarkXPress® 6.5 software.

QuarkXPress application

• Windows® only: The script (“QXPStartup.bat”) used for Citrix support does not run on client computers using an operating system language other than U.S. English. As a workaround, the system administrator must edit the “QXPStartup.bat” batch file and modify the startup path (Start menu > Programs > Startup) to match the localized startup path of the operating system.
• Mac OS® only: Attempting to open a project (located on a network volume) from the File List area (File menu or Open submenu) displays “File not found [-43].” Click OK in the alert to display the Open dialog box.
• The values for a rotated picture in a layout display incorrectly in the X+ and Y+ fields in the Measurement palette when you click the increase or decrease arrow.
• Mac OS only: Using an AppleScript® to print only the odd pages of a layout prints all the pages instead.
• Windows only: The content of a .pdf file imported into a QuarkXPress layout is invisible if the zoom value is set to maximum or above 650%. However, the layout prints correctly.
• Windows XP only: If you check Repeat for all conflicts and click Use New at the first instance of a conflict when importing a Microsoft® Word file that contains a Character style sheet (File > Get Text), with Include Style Sheets checked (Get Text dialog box), the Style Sheet Conflict dialog box will not display again.
• Windows XP only: When printing to a PostScript® printer, the print output may not match the settings defined in the Properties dialog box.
• Mac OS v10.3.3 only: When you use an AppleEvent script to cut and paste a text box, the Send & Bring command in the context menu and Send Backward, Send to Back, Bring Forward, and Bring to Front commands in the Item menu are unavailable.
• The content mode in the Tools palette changes to item mode when you duplicate a table; however, the Tools palette still displays the Content tool.
• Windows XP only: When you select the URL of the hyperlink as a file on the network volume, the hyperlink path is incorrrect in the New Hyperlink dialog box.
• Mac OS X only: Attempting to save a project after you changed the project’s auto backup destination from a read-only folder to a folder with full permission (Preferences dialog box > Save pane > Auto Backup checkbox > Destination area), displays an alert stating that the required volume or folder was not found. Saving the project with a different name or at a different location (File > Save as) displays an alert, “Unknown Error.”
• Mac OS v10.3.3 only: Multiple selections of the same image do not display in the Pictures tab of the Usage dialog box (Utilities > Usage > Pictures).
• Changing the leading of a paragraph decreases the space between that paragraph and the following paragraph.
• Mac OS v10.3.3 only: When you increase the zoom percentage and scroll through the page, text may not display. Press Command+Option+. (period) to display the text.
• Windows 2000 only: The Helvetica TTF font family displays as TrueType Helvetica fonts.
• Mac OS v10.3.x only: If you use an AppleScript to name a table named and save the QuarkXPress project as a QuarkXPress document, the table loses its name.
• Windows XP and Mac OS v10.3.x only: A Pantone® Uncoated color created using the Pantone CVU library changes to a process color when you open a legacy document. As a workaround, select the Pantone Uncoated color from the Pantone C library instead.
• Windows XP and Mac OS v10.3.x only: Formatting is lost if you apply it to text dragged from the Placeholders palette while in Content mode. As a workaround, apply formatting in Placeholder mode.
• Mac OS v10.3.5 only: Accent marks on capital letters such as Á or É do not display in the first line of the text in a layout, even if you choose Cap + Accent from the Minimum pop-up menu (Modify dialog box > Text tab First Baseline area). However, this is only a display problem.
• Windows XP and Mac OS v10.3.5 only: Opening a QuarkXPress 3.x document containing an image with a clipping path displays an incorrect value in the Type pop-up menu (Modify dialog box > Clipping tab). As a workaround, open the 3.x document in QuarkXPress 4.x, save it as version 4.0 document, and then open it in QuarkXPress 6.5.
• Mac OS v10.3.5 only: You cannot export a QuarkXPress layout as a .pdf file (File > Export > Layout as PDF) unless you set a generic printer as the default.

Keyboard shortcuts

• Mac OS only: For Italian Pro keyboard, the correct keyboard shortcuts for scaling pictures are: Command+Option+Shift+. (period) for decreasing picture size by 5% and Command+Option+Shift+- (hyphen) for increasing picture size by 5%.
• Mac OS only: For Italian Pro keyboard, the correct keyboard shortcut for increasing leading by 1 point is Command+Shift+. (period).
• Mac OS only: For Italian Pro keyboard, the correct keyboard shortcut for changing font field in Measurements palette is Command+Option+Shift+x.

QuarkVista XTensions software

• Some color-based picture effects are enabled when a grayscale picture is selected. This will not cause a problem but the if you apply one of those effects, it will not affect the picture.
• If the QuarkVista XTensions software is not loaded while opening a project containing images with QuarkVista picture effects applied, an alert displays. Opening the same project in an earlier version of QuarkXPress (6.0 or 6.1) does not display any alert and the images that have QuarkVista picture effects applied to them print without any picture effects.
• Changing the settings of an effect by choosing the effect from the context menu causes the effect to preview, even if that effect is unchecked in the Picture Effects palette. As a workaround, check and then uncheck the effect in the Picture Effects palette.
• All picture effects are removed and will not print when saving a QuarkXPress project as a QuarkXPress document. However, if a picture has a status of Missing (Utilities > Usage > Pictures > Status column), QuarkXPress does not reconstruct the preview and displays the picture in the QuarkXPress document with picture effects applied. As a workaround, update the picture before saving as an earlier version or update the picture when you open the QuarkXPress project as a QuarkXPress document.
• Saving an indexed color TIFF image (File > Save Picture) with Same as Original chosen from the Color Mode pop-up menu converts its color mode to RGB.
• Relinking a picture box during Save Picture or Collect for Output operation may cause the picture to skew or shift slightly if you are rendering a non-proportionate scale and rotation at the same time.

PSD Import XTensions software

• Mac OS® 10.3.5 only: When you import an Adobe® Photoshop® image with a layer set, the Layers tab of the PSD Import palette displays the layer set as two separate layers in black color.
• Mac OS 10.3.5 only: The Contrast feature (Style menu) is checked by default when you import a grayscale Adobe Photoshop image, even though no contrast is applied.
• Mac OS 10.3.5 only: When you import an Adobe Photoshop image, the Type column in the Collect for Output (CFO) report (File > Collect for Output) displays “8BPS” rather than “Photoshop” as the type of the image.
• Mac OS 10.3.5 only: When you import a grayscale Adobe Photoshop image with the default background layer, the Layers tab of the PSD Import palette does not display the image preview of the image. This does not occur, however, when you import color images.
• Mac OS 10.3.5 only: A single-layer, grayscale Adobe Photoshop image with a resolution of 108 dpi or greater displays as a black image. The image does display correctly if you print it or export it as a PDF file. As a workaround, choose Item > Preview Resolution > Full Resolution.
• Mac OS 10.3.5 only: No data displays in the PSD Import palette when you import an Adobe Photoshop image, modify its opacity settings in Adobe Photoshop, and then add a layer with data. It also displays an alert: “Layers for this image now supported.” As a workaround, you must import the image again.

XPressMath XTensions software 6.52

• When you select an equation box to view its trap information (Window > Show Trap Information), the application considers it a picture box rather than a text box. Choosing Overprint or Knockout from the Picture pop-up menu in the Trap Information palette and entering text next to the equation box in the layout deletes the contents of the equation box. Also, the Equation Builder window does not display when you double-click the equation box.
• If you align multiple equations (Utilities > Mathematical Equations > Align Equations) and perform an undo operation on selected equations, instead of undoing the alignment change, the last equation box is deleted.
• If you end a procedure by pressing any key other than Return (Mac OS®) or Enter (Windows®), undocumented behavior might occur. Quark® technical personnel recommend that you press Return (Mac OS) or Enter (Windows) to end each procedure.
• In the Equation Builder window, if you create an equation that exceeds the equation size limit, the color of the text changes. Clicking OK in the alert that displays, deleting all the content, and then entering text again does not display text in the default color.
• XPressMath does not support the additional languages that are available with QuarkXPress Passport® 6.5 (Supplemental Languages).
• Mac OS only: Some of the characters in an equation box to which you have applied a PostScript® Type 1 font do not display at view scales less than 110%.
• Mac OS only: When you use the Add Crop Marks AppleScript® (Script > Box Tools > Add Crop Marks) on an equation box that you select with the Item tool causes QuarkXPress to quit unexpectedly.
• Windows only: If you choose a color other than black (Style > Color) for an equation and do not use that color anywhere else in the layout, the equation does not print in that color.
• Windows only: In the Equation Builder window, you are unable to apply the outline, underline, and shadow typestyles to equations.
• Windows only: Umlauts in equations in a QuarkXPress layout might not display in the PDF file (File > Export > Layout as PDF) if the umlauts use OpenType® fonts and the layout text does not contain an umlaut. To display the umlauts, create a PostScript file, then create the PDF file from the PostScript file.

Table Enhancements for QuarkXPress 6.5

• Rows may be duplicated upon undo after a resized table is recombined to the previous continued instance.
• Modifying the gridline width, row height, or column width of a non-orthogonal rotated table changes the table’s position.
• Data imported from a Microsoft® Excel file is automatically updated only in the first instance of a continued table.
• Carriage returns (\p) cause overflow in cells that have Auto Fit enabled for both rows and columns. However, this issue does not occur if auto fit is enabled for only rows or only columns.

XML Plus XTensions software

• You cannot create placeholders on master pages.
• If you have mapped content containing special characters (such as New Line or Page Number) to an XML node, QuarkXPress® quits unexpectedly when you revisit the XML node using the Layout Models dialog box.
• You cannot refresh the content of an XML file that has been modified using an external editor.
• On paginating, all master pages are deleted, and a default A-Master A master page is created. However, pages created based on any master page retain their properties in the paginated layout.
• Undo and redo operations related to XML Plus are not supported.
• Layout properties such as Layers and Guides are not retained in the paginated layout.
• All static items are automatically sent backwards in the paginated layout.
• Paginating a layout containing grouped boxes will ungroup the boxes.
• Paginating a layout with linked text boxes spanning multiple pages results in only one text box on the first page (all other linked text boxes are deleted).
• Paginating a template layout with facing pages might result in inconsistent spreads.
• Dropping content on the Layout Library palette from a layout and then mapping it to an XML node does not create a content placeholder on the layout; subsequent edits to the content do not reflect in the XML file.
• Static text between placeholders precedes the mapped content on the paginated layout.

FontFace XTensions software Known Issues

• When no QuarkXPress® projects are open, the application is unable to retrieve font face information while opening a library.
• Mac OS® 10.4 only: When you use Font Book 2.0 to deactivate an individual font face for some Type 1 fonts, a missing font alert might not display.
• The Minion Pro font might get replaced with Minion Pro Italic font on performing the following:
  1. No layouts are open in QuarkXPress, and you create and save a character style sheet (Edit > Style Sheets > New > Character) using Minion Pro font with the Italic option checked.
  2. You deactivate the entire Minion Pro family except the Minion Pro Italic font.
  3. You open the style sheet.