Frequently Asked Questions

General

• Why should I use QuarkXPress?
• What is QuarkXPress Passport?
• Why should I use QuarkXPress Passport?
• What are the main features of QuarkXPress and QuarkXPress Passport?
• Does QuarkXPress Passport translate text from one language to another?
• Are QuarkXPress and QuarkXPress Passport cross-platform compatible?
• Will QuarkXPress automatically convert my print documents into Web documents and vice versa?
• Can I save my QuarkXPress document to earlier versions of QuarkXPress software?
• What features for long-document production are included in QuarkXPress and QuarkXPress Passport?
• Are QuarkXPress and QuarkXPress Passport files compatible with files from East Asian versions of QuarkXPress?
• How will QuarkXPress or QuarkXPress Passport work with other applications?
• What is XTensions software and where can I purchase it?
• What are the latest enhancements for AppleScript (Mac OS only)?
• If I create Web documents with QuarkXPress, do I still need an HTML editor?
• How do HTML forms work with QuarkXPress Web documents?
• What should I know about trading up, upgrades, and cross-grades?
• What are required components?
• Are QuarkXPress, Quark Publishing System 3.5 (QPS Classic), and Quark Content Manager 3.5 compatible with Mac OS X v10.4 Tiger?
• What is Quark License Administrator?
• What are the QuarkXPress and QuarkXPress Passport registration and technical support options?
• How does QuarkXPress work with XML?
• How do I purchase QuarkXPress or QuarkXPress Passport?
• What are layers?
• Will I need a hardware key to run QuarkXPress 6 Passport?
• What kinds of data can I place in QuarkXPress tables? Can I import tables from a spreadsheet appplication?
• Where can I find information about using AppleScript with QuarkXPress?
• Where can I get more information?

Dual licensing

• What happened to the Quark mobile licensing program?
• Can I install my single-user license of QuarkXPress® 6 software on another computer? If so, what is the process?
• I have one QuarkXPress 6 license, and I want to use a dual license on my laptop or home computer. Is that possible?
• What happens to my dual license if I consolidate multiple QuarkXPress licenses into a Multi-Pak?
• How many dual licenses can I get? Can I obtain one for my laptop and one for my home computer?
• If I use a laptop computer only, do I need a dual license?
• Does my secondary computer have to be a laptop?
• Under what circumstances will I be permitted to re-activate my dual license?
• Can I use a dual license on a dual-boot system?
• When I upgrade my QuarkXPress license, can I continue to use my dual license?
• Why can?t I use a dual license on a secondary computer that is a different platform than my primary computer?
• If I change platforms (cross-grade), what happens to my dual license?
• How do I obtain a dual license?

License activation

• When is reactivation of QuarkXPress required?
• What happened to the Quark mobile licensing program?
• Why do I have to activate the license for my Quark software?
• Is license activation optional?
• How much does it cost to activate my license?
• What happens if I don’t activate my license?
• What is the grace period? When does it start and end?
• What does reduced functionality mode mean?
• Is activating a license different than registering a license?
• What will happen if I continue to use QuarkXPress beyond the grace period without activating it?
• Do I need to activate my software license if I purchased (or my company purchased) a site license?
• Can I use QuarkXPress on my primary computer and my laptop?
• How can I activate my license through the Internet?
• How long does it take to activate through the Internet?
• Can I activate my license by telephone?
• How can I activate my license by telephone?
• How is my privacy protected when I activate my license?
• What data does Quark gather from my machine during activation?
• Does license activation monitor activities on my computer?
• Can I use the product without activating the license?
• If I upgrade my computer after activating my license, will the product stop working?
• How many times can I change my hardware without re-activating?
• How many times can I activate a license on the same computer?
• Because my connection was broken during Internet activation, my license was not activated. I then changed hardware parameters and reformatted my hard drive. Now when I try to activate, I receive this message, ?Too many activations.? Why?
• If I uninstall my Quark software and then re-install it on the same hardware, do I have to re-activate my license?
• What will happen if I make more than the allowed number of hardware changes on the computer on which my Quark software is installed before activating my license?
• I have a dual boot system. If I have activated my license on one operating system, can I boot into the other operating system and still continue to use my software?
• I changed my system date before I installed and launched my Quark software, now the application operates in reduced functionality mode and does not show the correct number of days remaining in the grace period. What’s happening?
• How can I re-activate my license?
• How is my privacy protected when I activate my license on my computer?
• If my computer crashes, do I have to pay for another activation code?
• I am unable to activate/re-activate QuarkXPress? software through the Internet. What should I do?
• Once I receive an activation code, can I use it to install QuarkXPress on another computer?
• Is the activation code the same thing as the installation code? What are all these codes?
• Will I receive a new installation code every time I have to re-install?

XTensions

• What is QuarkVista XTensions software?