Quark License Administrator

Frequently Asked Questions

General

• What should I do if my entire network fails?
• What is Quark License Administrator?
• How does the Quark License Administrator server work?
• What are license pools?
• When would I use an extended license?
• My network does not have a connection to the Internet; can I still use Quark License Administrator?
• Can Quark License Administrator monitor the use of Quark application licenses on Mac OS® and Windows®?
• Can Quark License Administrator control the entire license runcount of my company even though the company has multiple locations?
• Can Quark License Administrator manage QuarkXPress® XTensions® licenses?
• What should I do if I change address information or the network card on the Quark License Administrator Server computer?
• What happens if my server stops responding?
• How can I avoid losing access to my application if the network or server fails while I'm working on a critical project?
• Can I back up my license file and restore it on a different computer if my server crashes?
• What should I do if my server fails?
• What can I do if Quark's server is unavailable when I need to download a new license file?
• How do I install the emergency license file?
• If an extended license is checked out on a computer that stops working, how can I get that license back?
• Does Quark® License Administrator support Intel® Core? Duo Macintosh® computers?
• Does Quark License Administrator support FireWire?
• Can I set priority levels for error and event logging?

Emergency key launch

• What is an Emergency Key Launch?
• How long can an application run using Emergency Key Launch?
• What do the terms ?minimum remaining duration limit? and ?maximum charge? mean?
• Is it possible to change the parameters ?minimum recharge limit? and ?maximum charge??
• When I launch my application, does it use Emergency Key Launch or the Quark License Administrator Server?
• Does the Quark License Administrator Server keep a record of Emergency Key Launches?
• Do I need to do anything to Emergency Key Launch when I install the application?
• Is Emergency Key Launch a failover mechanism for Quark License Administrator?
• Are there alternatives to Emergency Key Launch as a failover mechanism?
• Can the Emergency Key Launch file be copied to another computer and used to access an application?
• How has Emergency Key Launch functionality improved?