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Press Center


Independent Research Firm Cites Quark as a Contender in Document Output for Customer Communications Management

Denver, CO - 30/01/2014 - Quark Software Inc. was among the select companies that Forrester Research, Inc. invited to participate in its January 2014 report, “The Forrester Wave™: Document Output For Customer Communications Management, Q1 2014.” For the report Forrester evaluated 11 document output for customer communication management (DOCCM) vendors across 26 criteria. In this evaluation, Quark was cited as a contender in document output for customer communications management.

According to the report, a contender offers “price and service alternatives,” and “may be a good fit for enterprises looking to solve specific DOCCM problems.”

Excerpt from the Forrester DOCCM Wave report:


“Quark offers unique alternatives as a contender. Quark has extended its desktop tools to a range of e-publishing use cases. They do not focus on typical letter and statement generation but rather on high-value documents (revenue generating, regulatory, or branded content such as research reports, product data sheets, mutual fund fact) with advanced online experiences.”


Dave White, Chief Technology Officer, Quark Software Inc., said, “The rapid adoption of tablets and other smart devices has caused an evolution in customer communications management; organisations must now add digital output to their content strategies. I believe Quark’s inclusion in the Forrester Wave report for DOCCM acknowledges the new requirements for consistent and engaging content across print, Web and mobile devices. As a new contender in the space we serve financial services, manufacturing, government and other organizations that create high-value, multi-channel content.”

The Forrester Wave Report is based on an evaluation of Quark Enterprise Solutions, Quark App StudioTM and Quark Brand ManagerTM. www.quark.com/enterprise.

The complete Forrester Wave report on Document Output for Customer Communication Management can be accessed from Forrester: http://bit.ly/1gBmn5Z. (Note: You must be a Forrester subscriber to access the report, but it is also available for purchase.)

About Quark Software Inc.
Quark’s software enables organisations of all sizes to meet customer demand for engaging, relevant communications when, where and how they want them. Our solutions combine the power of XML with flexible layout and design to automate the delivery of customer communications to print, Web, and interactive experiences on the latest digital devices. Financial services firms, manufacturers, and governments around the world rely on Quark solutions to elevate customer communications to new levels, reduce time to market, and lower costs.

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Quark, Quark Enterprise Solutions, Quark Brand Manager, Quark App Studio and the Quark logo are trademarks or registered trademarks of Quark Software Inc. and its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners.