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Corporate Bios

Meet Quark's Executives

Ray Schiavone – President and CEO

Raymond SchiavoneJoining in 2006, Ray has led the transformation of Quark from Desktop software to a leading player in Enterprise Digital Publishing and Client Communications solutions. Previously, Ray was President and CEO of Arbortext, Inc., where he directed the company to an industry-leading position in XML-based authoring and automated publishing software, which led to its acquisition in 2005. Prior to Arbortext, Ray was president of TPN Register LLC, a GE and Thomas Publishing joint venture.

Prior to TPN Register, Ray had a highly successful career as an executive at GE. During his 14-year tenure there, he held a variety of leadership positions throughout the United States and Europe. He was a graduate of GE's prestigious Corporate Audit Staff and Information Management Leadership programmes. Ray holds a Masters of Business Administration from the University of Maryland and a Bachelor of Science in Computer Science from Syracuse University. Schiavone received the Ernst & Young "Entrepreneur of the Year" Award in 2005.

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Jim Haggarty – CIO

Jim HaggartyJim Haggarty’s responsibilities include IT as well as directing the Global Customer Support Group, QuarkAlliance, and Professional Services team; managing Quark Brand Manager initiatives; and building strategic business relationships. Haggarty has more than 30 years of experience in Information Technology, Operations, and Customer Support. Throughout his career, Haggarty has introduced strategic technology plans and processes across diverse industries, built world-class infrastructures, and served as a lead change agent for corporate growth initiatives.

After beginning his career with Bayer AG in Montreal, Haggarty served as a Director of Systems Development for Domtar Inc.; CIO for Domtar Gypsum; Vice President of Information Technology at Arbortext; and has been Quark’s CIO since 2007. Haggarty earned his Bachelor of Science from Loyola College in Montreal before completing a number of technical certifications.

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Dave White — Chief Technology Officer

Dave WhiteDave White is responsible for leading Quark’s product teams and strategy. He works with Quark’s strategic partners on product integration, manages the technical aspects of mergers and acquisitions, and is responsible for Quark’s OEM relationships. Dave joined Quark in November 2008 and has two decades of experience in the publishing and content management industry. Prior to joining Quark, White was vice president of product strategy at PTC and Arbortext where he led key initiatives for executing on emerging technologies, strategic partnerships, and acquisitions. He has also held roles in sales, product management, engineering, and business development. With extensive knowledge of a broad range of science and technology, White has helped define XML standards and spoken at a variety of publishing conferences. White graduated from Purdue University with a degree in electrical engineering technology.

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Chris Cook - Chief Financial Officer

Chris CookChris Cook is responsible for leading Quark's financial operations, including overseeing and managing all global finance, accounting, and treasury functions. Cook has more than 14 years leading accounting and audit services and has extensive experience in financial planning and analysis, accounting and investor relations. Prior to joining Quark, he held senior-level positions at Level 3, Brocade (formerly McData) and Percepta (Teletech). Cook earned a Bachelor of Science in accounting from Pennsylvania State University and a Masters in Accounting from the University of Colorado. He is a Certified Public Accountant and is a member of the American Institute of Certified Public Accountants.

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Gavin Drake – Vice President of Marketing

Gavin DrakeAs vice president of marketing, Gavin Drake is responsible for Quark's integrated marketing, branding, corporate communications and product marketing worldwide. He leads the company's positioning and branding, public relations, analyst relations and social media as well as driving marketing campaigns and field marketing programmes across all market segments to maximise customer experience and engagement with Quark.

With 20+ years experience high-tech B2B marketing experience, Drake has worked with customers, media, channel partners and technology vendors driving adoption of new technology. He has served as a judge for various marketing and creative awards and is a regular speaker at industry events. Prior to Quark, Drake served in international marketing positions with a number of software companies marketing content management, XML and database publishing technology.

Drake earned his Bachelor of Science with Honours degree in Physics and Business Studies from De Montfort University in the UK, and is currently a member of the Chartered Institute of Marketing, having attained their Professional Postgraduate Diploma in Marketing.

Gavin is on Twitter @gavinedrake

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John Friske – SVP Global Sales and Services

John FriskeJohn Friske is responsible for leading the company’s enterprise software sales and services operations worldwide and driving key growth initiatives for Quark’s partner program. Prior to taking the position as SVP Global Sales and Services, Friske served as Quark’s Vice President, Global Professional Services and General Manager, XML Products. Before joining Quark, Friske spent the last two decades establishing high technology firms specialising in the development and deployment of enterprise software solutions. As President and CEO of in/sync Data Products and In.vision Research Corporation, Friske built and grew both organisations through successful sales growth, customer satisfaction, and venture capital, ultimately leading to the successful acquisitions of both organisations. Friske studied philosophy at the California State University, Fullerton.

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John McGrann – VP Sales, EMEA

John McGrannJohn McGrann brings to Quark Software Inc. a wealth of experience in enterprise IT with a history of successful business development for European and US corporations. As Quark’s Vice President of Sales for the EMEA region, McGrann is responsible for strategic sales of Quark’s XML-based content publishing solutions. He is a qualified business process engineer with in-depth experience in the finance, government and manufacturing sectors. Prior to joining Quark McGrann lead business development for EMEA at In.vision Research.

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Claire Hancock — Vice President of Human Resources

Claire HancockClaire Hancock is responsible for leading Quark’s global human resources programmes and operations. Hancock has served as Quark’s vice president of human resources since 2008. She brings to Quark 20+ years of extensive human resources experience in organisational development, talent acquisition, strategic alignment and the design of human resources operations and programmes. Prior to joining Quark, she held the position of vice president of operations for Promotional Products Association International with management responsibility for the finance, information technology, and human resources organisations. She has held senior-level positions with TPN Register, a GE and Thomas Publishing joint venture and Coopers & Lybrand (now Price Waterhouse Coopers).

Claire holds a Masters in general administration and human resources management from the University of Maryland and a Bachelor of Science from Towson State University. She is certified as a Senior Professional in Human Resources (SPHR).

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Peter Jensen – General Counsel

Peter JensenPeter Jensen has served as Quark's general counsel since 2006, and is responsible for all aspects of Quark's legal affairs around the world. He brings to Quark more than 20 years of broad corporate legal experience, including mergers and acquisitions, corporate finance, and domestic and international strategic development and distribution partnerships. Before joining Quark, Jensen was the senior corporate and securities counsel for Samsonite, was vice president and general counsel for Colorado MEDtech, a publicly-held medical software and products company, and was a partner at Chrisman, Bynum & Johnson (now Faegre & Benson). Jensen earned his law degree from the University of Michigan, and earned a Bachelor of Arts degree in Geology from The Colorado College in Colorado Springs.

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