Corporate Bios
Meet Quark's Executives
Raymond Schiavone – President and CEO
Raymond Schiavone is president and CEO of Quark. He joined the company in 2006.
Schiavone is a veteran software company CEO and former GE executive. Prior to joining Quark, Schiavone was president and CEO of Arbortext, Inc., where he directed the company to an industry-leading position in XML-based authoring and automated publishing software, which led to its acquisition in 2005. Previously he was president of TPN Register, a GE and Thomas Publishing joint venture, where he took the company from a start-up to a top position in the electronic commerce industry.
Prior to TPN Register, Schiavone had a highly successful career as an executive at GE. During his 14-year tenure there, he held a variety of leadership positions throughout the United States and Europe. He was a graduate of GE's prestigious Corporate Audit Staff and Information Management Leadership programs. He holds a Masters of Business Administration from the University of Maryland and a bachelor's of science from Syracuse University. Schiavone received the Ernst & Young "Entrepreneur of the Year" Award in 2005. Schiavone is also a board member at the University of Maryland Engineering School.
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Jim Haggarty – CIO
Jim Haggarty’s responsibilities include IT as well as directing the Global Customer Support Group, QuarkAlliance, and Professional Services team; managing Quark Promote initiatives; and building strategic business relationships. Haggarty has more than 30 years of experience in Information Technology, Operations, and Customer Support. Throughout his career, Haggarty has introduced strategic technology plans and processes across diverse industries, built world-class infrastructures, and served as a lead change agent for corporate growth initiatives.
After beginning his career with Bayer AG in Montreal, Haggarty served as a Director of Systems Development for Domtar Inc.; CIO for Domtar Gypsum; Vice President of Information Technology at Arbortext; and has been Quark’s CIO since 2007. Haggarty earned his bachelor's of science from Loyola College in Montreal before completing a number of technical certifications.
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Kevin Mammel – CFO
Kevin Mammel is responsible for leading Quark's financial operations, including overseeing and managing all global finance, accounting, and treasury functions. Mammel has extensive experience in financial planning and analysis, accounting, investor relations, and mergers and acquisitions. Prior to joining Quark, he held senior-level positions at Skyetek Corporation and McData Corporation, where he served as vice president of finance, treasurer, controller, director of financial planning and analysis, and director of investor relations. Mammel also held leadership positions with Qwest Communications in its finance, accounting, and corporate development organizations. He earned a Bachelor of Science in accounting from Pennsylvania State University and a Masters of Business Administration from the University of Colorado. Mammel is a Certified Public Accountant and is a member of the American Institute of Certified Public Accountants.
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Peter Jensen – General Counsel
Peter Jensen has served as Quark's general counsel since 2006, and is responsible for all aspects of Quark's legal affairs around the world. He brings to Quark more than 20 years of broad corporate legal experience, including mergers and acquisitions, corporate finance, and domestic and international strategic development and distribution partnerships. Before joining Quark, Jensen was the senior corporate and securities counsel for Samsonite, was vice president and general counsel for Colorado MEDtech, a publicly-held medical software and products company, and was a partner at Chrisman, Bynum & Johnson (now Faegre & Benson). Jensen earned his law degree from the University of Michigan, and earned a BA. degree in Geology from The Colorado College in Colorado Springs.
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Mark Benfer – Senior Vice President of Sales
Mark Benfer joined Quark as senior vice president of sales for North America in August 2007. Benfer brings more than 20 years in technology sales to his role at Quark, including global experience in building and managing sales teams with market-leading companies. Benfer is responsible for leading the company's global direct and channel sales activities and driving key growth initiatives in the desktop and enterprise markets.
Most recently Benfer served as senior vice president of worldwide sales for HealthMedia. Previous positions included vice president of worldwide sales at Arbortext and a 17-year tenure with GE and GE-owned subsidiaries.
Benfer earned a bachelor's of commerce from Dalhousie University in Halifax, Canada, and a Masters of Business Administration from Oxford Brookes University in Hedington, England.
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Claire Hancock — Vice President of Human Resources
Claire Hancock is responsible for Quark's global human resources operations and strategic planning. Hancock brings extensive experience in organizational development, talent acquisition, training and the design of human resources operations and programs. She comes to Quark from Promotional Products Association International based in Irving, Texas, where she served as vice president of operations with management responsibility for the finance, information technology, and human resources organizations. She has held roles as vice president, director, and regional manager of human resources for companies including Alatiere, Inc., TPN Register, and Coopers & Lybrand. Claire holds a master's in general administration and human resources management from the University of Maryland University College and a bachelor's of science from Towson State University in Towson, MD. She is certified as Senior Professional in Human Resources.
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Dave White — Vice President of Alliances and Emerging technology
Dave White joined Quark in November 2008 as vice president of alliances and emerging technology. With nearly two decades in the publishing software industry, White is responsible for leading the development of Quark's strategic partnerships and identifying business opportunities across the company's desktop and enterprise businesses. Prior to joining Quark, White was vice president of product strategy at PTC and Arbortext where he led key initiatives for executing on emerging technologies, strategic partnerships, and acquisitions. He has also held roles in sales, product management, engineering, and business development. With extensive knowledge of a broad range of science and technology, White has helped define XML standards and has spoken at a variety of publishing conferences. White graduated from Purdue University with a degree in electrical engineering technology.
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Gavin Drake – Vice President of Marketing
Gavin Drake has been with Quark since June 2004, and having held various marketing positions with Quark in Europe, he currently oversees all worldwide marketing, including corporate communications, Creative Services, online marketing, events and direct marketing.
With more than 16 years experience marketing high-tech publishing software, Drake has worked with customers, media, channel partners and technology vendors worldwide. Prior to Quark, Drake has served in international marketing positions with content management, XML and database publishing companies.
Drake earned his BSc Hons degree in Physics and Business Studies from De Montfort University in the UK, and is currently a member of the Chartered Institute of Marketing, having attained their Professional Postgraduate Diploma in Marketing.
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